The best websites are user-focused; they are pleasing to look at, easy to use, and offer a joyful experience. But for many of us, especially in the non-profit and small business sector, we have limited time and shoestring budgets. How can we incorporate user research and testing into our website’s design and implementation? Once UX testing is done, how do you deal with all those issues you found? This session will showcase examples from the legal non-profit community of successful inexpensive (and sometimes very creative) user research and testing and will provide a solid introduction to types of user testing and research that anyone can do. No prior experience is required; no knowledge of Drupal is required.
Gwendelyn DanielsSoftware Product Director @ Illinois Legal Aid Online
Drupal engineer, product manager, lawyer. Working at Illinois Legal Aid Online, I am able to combine my ability to solve problems and technical know-how with a passion for helping those in need by building tools that allow people to solve their own legal problems.